Joining your session

How to book a session

Find a therapist, choose your times and pay — and what happens while your therapist confirms.

Updated 28 October 2026By the Mytherapist.ng support team

Booking takes a few minutes. You choose a therapist and your times, pay, and your therapist confirms the request.

1. Find a therapist

Open the Therapy tab and tap Browse therapists, or See all next to Meet our therapists. Search by name, specialty or what you're facing, or narrow the list with Filters: price per session, role, student discount and couples therapy.

Not sure who to pick? Tap Not sure who to pick? and tell Tio what's going on. Tio reads every profile and gives you a shortlist.

2. Choose your times

  1. On the therapist's profile, tap Book a session.
  2. If the therapist offers couples sessions, choose Just me or With my partner. Your partner gets an email invite to join.
  3. Under Pick your days, choose one or more days. Each session is one hour.
  4. Pick a time for each day, then tap Review booking.

3. Review and pay

  1. Tell your therapist what's bringing you in. A sentence is enough — it helps them prepare.
  2. Tap Continue to payment and choose how to pay: your wallet, a card or a bank transfer. If your employer or health plan covers you, that option shows here too.
  3. Have a coupon? Add it under Have a coupon?
  4. Tap Book session.

If you'd rather your therapist didn't see your name, switch on Book anonymously before you pay. It costs ₦500, and it's free for Prime members.

What happens next

Your booking goes to your therapist as a request, marked Pending. We'll notify you when they respond.

  • Confirmed — you're booked. Your session room opens 20 minutes before the start.
  • Alternative time options — your therapist can't make that time and has offered others. Pick one and you're confirmed straight away, or decline them all for a full refund.
  • Declined, or no reply by the start time — you get a full refund to your wallet, straight away.

Prefer to meet in person?

In Lagos, tap In-person sessions on the Therapy tab. In-person sessions are booked at least 48 hours ahead and are confirmed straight away.

Was this guide helpful?

  • Joining your session

    When your session room opens, how to get into the call, and what to do if something goes wrong.

  • Rescheduling a session

    Move a session to a new time, what it costs, and when it is free.

  • Cancelling a session

    How to cancel, what you get back, and when rescheduling costs less.

  • Tips for a clear call

    Use Wi-Fi or strong data, close other apps, use headphones, turn the camera off if it lags, and rejoin if it drops.

    1 min read

All guides in Joining your session

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