Book with your employer or EAP benefit

If your employer covers therapy on Mytherapist.ng, the benefit applies automatically at checkout once you're logged in with the email your organisation registered. A covered session shows "You pay today: ₦0.00". There is no code to enter.

Before you book

1. Your organisation adds you. You can't enrol yourself. HR adds you as a beneficiary by email and marks you active. If you were sent an invite, accept it first.
2. Log in with that exact email. The benefit links to your account by email. A personal email where HR registered your work email means no benefit.
3. Look for the benefits card on Home. Once you're linked, the Home screen shows a "You have benefits" card reading "Covered sessions from [your organisation]", just under the mood check-in. If you belong to more than one organisation, tap it and use Switch Provider (top right) to choose which one to book against.

Book a covered session

1. Open Featured Therapists and tap View More. The list shows only the therapists your plan covers. If it's empty, your plan hasn't been linked to any therapists yet; tell HR or contact support.
2. Open a therapist, tap Book, and pick the session type, date and time slot.
3. Continue to Review, add a reason and any note, and go to checkout.
4. On Confirm booking, the payment section shows a single option, Pay through [your organisation], marked "Covered" and already selected. The footer reads "You pay today: ₦0.00" with the normal price struck through.
5. Tap Confirm booking. The session is billed to your organisation; your wallet and cards aren't touched. It appears under Appointments as pending until the therapist accepts it. See Waiting for therapist confirmation.

Allowance and limits

• Each covered booking uses one unit of your allowance: one session, or its cost against a spend cap. Your employer sets the allowance, for example 2 a month.
• The app doesn't show a sessions-remaining counter, so keep your own count or ask HR.
• Your allowance resets at the start of the next cycle, monthly or annually. Once it's used up you can still book and pay yourself.
• Couples sessions are covered only if your plan supports couples therapy and the therapist accepts couples.

If checkout shows the normal payment list (Wallet, My HMO, cards) and a Book session button, this session isn't covered. See My benefit didn't apply.

Related: Book through your HMO.