Employer, EAP and HMO benefits

Corporate coupons

Some organisations issue a coupon code for a discount at booking. Here's what makes it work and what to check.

Updated 9 October 20261 min readBy the Mytherapist.ng support team

Some organisations give their people a coupon code instead of, or as well as, covered sessions. A corporate coupon takes a percentage or a fixed amount off a booking when you enter it at checkout. The standard employer benefit needs no code; it applies on its own.

Coupon or covered session?

  • Covered session: your organisation added you as a beneficiary, and eligible sessions show "You pay today: ₦0.00" with nothing to enter. See Book with your employer benefit.
  • Corporate coupon: your organisation gave you a code. You enter it when you book and the discount comes off the price. See Promo codes for where to enter a code at checkout.

For a coupon to work

  • The code must be active.
  • It must be set to apply at booking. A code made for another purpose, such as registration, won't take anything off a session.
  • You generally need to be eligible: a beneficiary of the organisation that issued it, logged in with the email they registered.
  • It must not have reached its usage limit.

Coupon won't apply

  1. Check that you're logged in with the email your organisation registered.
  2. Check that you're entering the code at booking, on the checkout screen.
  3. If it still won't apply, message support with the code, your organisation's name and the email on your account. In the app, open Settings → Chat with Support. A person replies Mon–Sat, 9am–5pm WAT.

A coupon discount comes off the price you pay. If a coupon-discounted session is later cancelled, the refund is based on what you actually paid. See How refunds work.

Related: My benefit didn't apply, Promo codes.

Was this guide helpful?

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All guides in Employer, EAP and HMO benefits

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