A sponsor pays for your sessions from their own Mytherapist.ng account, up to a monthly limit they choose. They see what they pay and when, and nothing about your sessions.
Invite a sponsor
- Go to Profile → Sponsors, or tap Sponsors in My Wallet.
- On Who pays for me, tap Invite a sponsor.
- Enter their name and their email or phone number, and add a message if you like.
They choose their monthly limit and how they'll pay when they say yes. An invite stays open for 7 days, and you can withdraw it before then.
Accept an offer
Someone can also offer to sponsor you, by email or with a link. Open it, or find it at the top of Who pays for me, check the monthly limit and tap Accept.
Pay with your sponsor
At checkout your sponsor shows up as a way to pay, with what's left of their limit this month. If you have more than one sponsor, tap Change sponsor to pick who pays for this session.
If a sponsor can't pay this time, checkout says why. When their wallet is short or their card can't be charged, tap Ask to top up to let them know. You can ask each sponsor once a day.
What your sponsor sees
The amount and the date of each payment, and what's left of their limit. Never your therapist, the time or type of your session, or anything you talk about.
Refunds and ending
- If a session your sponsor paid for is refunded, the money goes back to them.
- You can have up to three sponsors.
- Either of you can end it at any time from Sponsors. Sessions already paid for stay booked.
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More in More guides
Ask someone to pay for a session
Send a Pay for me link. They pay with no account, and your session books itself.
Paying for someone's sessions as a sponsor
Offer to sponsor someone, set your monthly limit, and choose how you pay.
Your wallet and payments
Add money, pay for sessions, and where refunds go.
Talking to support
How to reach us, when we reply, and what helps us sort things out in one go.
Didn't answer it?
A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.
In the app
Open Settings, then Chat with Support. Your account details come with the message, so nothing needs repeating.
Get the appOn this website
Start a chat right here. Leave an email and a phone number so the reply reaches you.
Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.
support@mytherapist.ng