Mytherapist.ng Prime

What Mytherapist.ng Prime is, and what it costs

Prime is an optional membership from ₦1,000 a month: free reschedules and cancellations, premium meditations and more.

Updated 9 October 20262 min readBy the Mytherapist.ng support team

Mytherapist.ng Prime is an optional membership that adds extra content and flexibility on top of the app. Therapy stays pay-per-session with or without it. Prime costs ₦1,000 a month (or ₦10,000 a year) for one person, and ₦2,000 a month (or ₦18,000 a year) for a family of up to six.

What Prime gives you

  • Free reschedules and cancellations. Prime members pay no reschedule or cancellation fee, and the app shows "Covered by Prime" where the fee would be. When you cancel, the full amount you paid for the session goes back to your wallet. Without Prime, a reschedule costs ₦500 (more than 6 hours before the session) or ₦1,000 (less than 6 hours before), and a cancellation costs 20% of the session price, minimum ₦1,000.
  • Free anonymous booking. Booking anonymously normally adds ₦500 to a session. Prime removes that charge.
  • Premium guided meditations. The longer audio programmes, for sleep, anxiety and more.
  • Premium breathing exercises. Extra programmes such as Focus Flow and Sleep Wind-Down.
  • Premium journal templates.
  • Custom mood reasons in the mood tracker.
  • Unlimited future letters. Without Prime you can keep 2 unopened letters at a time.
  • Read your therapy messages after a session ends.

What stays free

Booking and attending therapy, messaging around your sessions, journaling, mood tracking, self-assessments, the free guided meditations, and the breathing exercises made for hard moments: Quick Reset, Calm Anxiety and Panic Reset. Those three are free for everyone, Prime or not.

Plans and prices

PlanMonthlyYearlyWho it covers
Prime Individual₦1,000₦10,000 (2 months free)You
Prime Family₦2,000₦18,000 (25% off)You plus up to 5 people you invite, 6 seats in all

The benefits are the same on both plans. Family simply covers more people, each on their own account with their own Prime access.

Prime does not pay for therapy sessions. Sessions are paid per session, or covered by your organisation or HMO.

Next steps

Was this guide helpful?

  • Subscribe to Prime

    Profile tab, Subscribe to Prime, pick a plan, Subscribe Now, then pay by card, direct debit or invite code.

    2 min read
  • The Prime family plan

    Prime Family covers you plus up to 5 people you add by email, for ₦2,000 a month or ₦18,000 a year.

    2 min read
  • Gift Prime to someone

    Cover someone through a Prime Family plan, or redeem a Prime gift code with the Invite code option at checkout.

    2 min read
  • Cancel Prime or change your plan

    Switch Auto-renew off under Manage Prime to stop billing; plan switches apply at your next renewal.

    2 min read

All guides in Mytherapist.ng Prime

Didn't answer it?

A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.

In the app

Open Settings, then Chat with Support. Your account details come with the message, so nothing needs repeating.

Get the app

On this website

Start a chat right here. Leave an email and a phone number so the reply reaches you.

Email

Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.

support@mytherapist.ng

Are you a therapist? Go to the therapist help centre