For users
Mytherapist.ng Prime
Plans, prices, the family plan, gifting and cancelling.
What Mytherapist.ng Prime is, and what it costs
Prime is an optional membership from ₦1,000 a month: free reschedules and cancellations, premium meditations and more.
2 min readSubscribe to Prime
Profile tab, Subscribe to Prime, pick a plan, Subscribe Now, then pay by card, direct debit or invite code.
2 min readThe Prime family plan
Prime Family covers you plus up to 5 people you add by email, for ₦2,000 a month or ₦18,000 a year.
2 min readGift Prime to someone
Cover someone through a Prime Family plan, or redeem a Prime gift code with the Invite code option at checkout.
2 min readCancel Prime or change your plan
Switch Auto-renew off under Manage Prime to stop billing; plan switches apply at your next renewal.
2 min readI subscribed but content still looks locked
Refresh or reopen the app, then confirm Prime is active on the account you're logged in with.
2 min read
Still need help?
A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.
In the app
Open Settings, then Chat with Support. Your account details come with the message, so nothing needs repeating.
Get the appOn this website
Start a chat right here. Leave an email and a phone number so the reply reaches you.
Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.
support@mytherapist.ng