Create your account and verify your email

Open the Mytherapist.ng app or app.mytherapist.ng, tap Create Account, and sign up with your name, email address and a password. You can use most of the app straight away. You only need to verify your email before you book a session.

What you need

• An email address. You will always log in with this email, not a phone number or username.
• A phone number.
• A password of at least 8 characters. There is no other password rule.

Steps

1. Install the app from the app download page or open app.mytherapist.ng in a browser. See Get the app.
2. Tap Create Account.
3. Enter your name, email and password.
4. Open the verification email we send and tap the link. Check your spam folder if you do not see it.
5. Log in with your email and password.

Verifying your email

Verification is by email only. There is no phone-number verification. You can use most of the app without verifying, but when you try to book you will see "Your email address is not verified" until you do.

If the email did not arrive, tap resend in the app, or simply try the booking again, which sends a fresh email. Always use the newest link. See My verification email didn't arrive.

Good to know

• Your username can be changed only once, and only to lowercase letters, numbers and underscores. Choose it carefully.
• You can change your email, phone number and name later. See Change your email, phone number or name.
• You can turn on two-factor authentication for extra security. See Two-factor authentication and your app PIN.
• If you ever cannot log in, see I can't log in.

Therapists

Therapist accounts are set up differently. Start at the therapists page.