Mytherapist.ng connects you with licensed therapists for video and audio therapy sessions, from your phone or a browser. You choose a therapist, book a time, pay, and the therapist accepts your booking. The app also includes wellness tools: meditation, breathing exercises, a mood tracker and journaling.
Who uses what
- Users (people who book therapy) use the Mytherapist.ng app on iPhone or Android, or app.mytherapist.ng in a browser. See Get the app.
- Therapists use the Caregiver App or partners.mytherapist.ng. See the therapists page.
- Employers and HMOs manage team benefits from a business dashboard. See the business page and the HMO page.
How a session happens
- Create your account with your name, email and a password, then verify your email.
- Open the Therapy tab and browse therapists. Each therapist sets their own price, and you see it on their profile before you pay. See How to choose the right therapist.
- Pick a date and time, and choose whether you are attending alone or with your partner.
- Pay with your wallet, a card or a bank transfer. See Book a therapy session.
- Your booking is pending until the therapist accepts it. You get a notification when they do. See Waiting for your therapist to confirm.
- At session time, open the appointment and join. See Join your session.
Video or voice
There is no separate video or audio booking. Every session uses the same call, and you choose whether to turn your camera on. See Voice-only sessions.
What it costs
You pay per session, and no subscription is needed to book. Students get a discount (see the student discount page). Your employer or HMO may cover sessions, see Book with your employer benefit. Mytherapist.ng Prime is an optional paid subscription that removes reschedule and cancellation fees and the anonymous-booking surcharge. See What is Prime.
Privacy
What you discuss in sessions is confidential. Your therapist cannot see your journal, and support can never see session content. Screenshots are blocked on session and chat screens on purpose. You can also book anonymously for a ₦500 surcharge (free on Prime). See Privacy and confidentiality.
Mytherapist.ng is not an emergency service. If you are in danger right now, call 112 (national) or 767 (Lagos). Safe Place Nigeria is free and open 24/7 on 0800 800 2000. More numbers at mytherapist.ng/helplines.
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More in Getting started
Create your account and verify your email
Sign up with your name, email and a password, then verify your email before your first booking.
2 min readGet the app or use Mytherapist.ng on the web
Install the app from mytherapist.ng/app-download, or use app.mytherapist.ng in a browser with nothing to install.
1 min readHow to choose the right therapist
Browse by specialty, read profiles, check the price and response time, and switch therapists later with no penalty.
2 min read
Didn't answer it?
A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.
In the app
Open Settings, then Chat with Support. Your account details come with the message, so nothing needs repeating.
Get the appOn this website
Start a chat right here. Leave an email and a phone number so the reply reaches you.
Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.
support@mytherapist.ng