The Caregiver App has a learning section with short guides for therapists on the platform. Each guide ends with a short quiz, and completing guides builds your onboarding score. The training is there to help you. It doesn't hold up your approval, your visibility to users or your bookings.
What's in it
- A set of published guides you can read in the app.
- A short quiz at the end of each guide, with 5 to 10 questions. It's marked automatically, and the pass mark is usually 70%.
- An onboarding score that grows as you complete guides.
Does it affect approval?
No. The training is informational. You can be approved, appear to users and take sessions whatever your progress. If you're wondering "I haven't finished the training, can I still see clients?", the answer is yes.
We still encourage you to complete it. Your approval is reviewed separately. See Your application status, explained.
How to use it
- Open the learning section in the Caregiver App.
- Read a guide.
- Take its quiz.
- Move on to the next guide. Your onboarding score updates as you go.
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Didn't answer it?
A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.
Caregiver App or dashboard
In the Caregiver App, open Support. On the web dashboard, use the support chat. Your account comes with the message.
About practising hereOn this website
Start a chat right here. Leave an email and a phone number so the reply reaches you.
Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.
support@mytherapist.ng