Time off stops new bookings for the dates you choose. Your profile stays up, and bookings reopen on their own when you're back.
Schedule time off
- Go to Account → Time off.
- Set First day unavailable, and Bookings resume on — the day you're back.
- Tap Schedule time off.
Sessions already booked
Time off doesn't cancel sessions you already have. If any fall in your dates, the app lists them first and asks what you'd like to do:
- Review sessions first — go back and check them.
- Keep sessions and schedule — schedule your time off and keep those sessions.
Your clients aren't told about your time off. If a session needs to move, message support and we'll help find your client a new time.
While you're away
Clients can still see your profile but can't book you for those dates. We'll email you when your time off starts and when it ends.
Changing your plans
Back early? Tap Resume bookings. To change time off that hasn't started yet, update the dates and tap Update time off, or tap Remove time off to cancel it.
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More in More guides
Setting your availability
Your weekly hours, time zone and same-day bookings — what clients can book, and when.
Talking to support
How to reach us, when we reply, and what helps us sort things out in one go.
Withdrawing your earnings
Add your bank account, request a withdrawal, and the limits that apply.
Getting paid
When sessions pay out, how the platform fee works, and where to see your earnings.
Didn't answer it?
A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.
Caregiver App or dashboard
In the Caregiver App, open Support. On the web dashboard, use the support chat. Your account comes with the message.
About practising hereOn this website
Start a chat right here. Leave an email and a phone number so the reply reaches you.
Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.
support@mytherapist.ng