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Withdrawing your earnings

Add your bank account, request a withdrawal, and the limits that apply.

Updated 28 October 2026By the Mytherapist.ng support team

First, add your bank account

  1. Go to Account → Bank settings.
  2. Choose your bank and enter your 10-digit account number.
  3. We check the account name with your bank. Once it shows as verified, tap Save bank details.

The account name must match your legal name, and we only pay into the verified account on file. If you edit your details later, choose your bank again before saving.

Requesting a withdrawal

  1. Go to Account → My wallet and tap Withdraw.
  2. Enter an amount or pick a quick amount, then tap Review withdrawal.
  3. Check the details and tap Confirm withdrawal.

A request can't be changed or cancelled once it's sent, so check the amount first.

Limits

  • Minimum: ₦10,000.
  • Maximum per request: ₦100,000, or ₦250,000 on Prime — and never more than your available balance.
  • One at a time: wait until your last request is approved or declined.
  • How often: after an approved withdrawal, the next one opens 30 days later (15 days on Prime), counted from the day you requested it.
  • Arrears: withdrawals are paused while your wallet shows You owe.

After you request

Our team reviews each request. Your balance doesn't change until it's approved — then the amount leaves your wallet and is sent to your bank. We'll notify you when it's approved or declined.

If a withdrawal is declined, or approved but not yet in your bank, message us with the amount and the date you requested it and we'll look into it.

Was this guide helpful?

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