Joining and verification

Apply to join Mytherapist.ng as a therapist

Sign up in the Caregiver App or the web dashboard, what to have ready, and what happens while your application is reviewed.

Updated 9 October 20262 min readBy the Mytherapist.ng support team

You apply yourself, in the Caregiver App or on the web dashboard at partners.mytherapist.ng. Sign-up takes a few minutes, your account is created straight away, and a person at Mytherapist.ng reviews your application before users can see you.

Before you start

Have these ready:

  • Your first and last name, a phone number and an email address. Each account needs its own email and phone number.
  • Your professional role and what you specialise in.
  • Your years of experience.
  • A bio of at least 100 characters.
  • A professional link, such as your LinkedIn profile or website. This is required.
  • The qualifications you hold. You pick them from a list during sign-up and upload proof afterwards.

You don't upload a CV, licence or ID at sign-up. Your credentials are checked through your qualifications instead. See Verify your qualifications and credentials.

How to apply

  1. Open the Caregiver App (iPhone or Android) or go to the web dashboard at partners.mytherapist.ng.
  2. Start a new account, fill in the details above and choose a password.
  3. Pick your qualifications from the list.
  4. Accept the terms and submit.

What happens next

  • Your account is created immediately and you're logged in.
  • A verification email is sent to the address you gave. Verify it when it arrives.
  • Your application status is Pending until a person has reviewed it. There's no fixed review time. See Your application status, explained.
  • While you wait, you can log in, set your availability, upload proof for your qualifications and complete the onboarding training. Users can't find or book you until you're approved.

Pending means not yet visible to users. It doesn't mean locked out. You can use the Caregiver App and the web dashboard the whole time.

Once you're approved you're notified, and you become visible to users. For an overview of practising on the platform, see For therapists. To learn your way around the two apps, see The Caregiver App and the web dashboard.

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A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.

Caregiver App or dashboard

In the Caregiver App, open Support. On the web dashboard, use the support chat. Your account comes with the message.

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On this website

Start a chat right here. Leave an email and a phone number so the reply reaches you.

Email

Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.

support@mytherapist.ng