For users

Safety and privacy

Urgent help, confidentiality and what other people can see.

If you need urgent help right now
In immediate danger call 112, or 767 in Lagos. To talk to someone at any hour, call Safe Place Nigeria on 0800 800 2000.
2 min read
Privacy and confidentiality
Screenshots are blocked in sessions and chat, nobody monitors sessions, and your employer or HMO sees billing only.
2 min read

Still need help?

A person replies Mon–Sat, 9am–5pm WAT. Messages sent outside those hours are answered when the team is back.

Open Settings, then Chat with Support. Your account details come with the message, so nothing needs repeating.

Start a chat right here. Leave an email and a phone number so the reply reaches you.

Write from the email on your account, with your name and what happened, and the team picks it up in the same queue.